First things first

If you encounter anything wrong with your email communication after installing SpamWeed, for example, spam still not filtered or cannot receive email, the first step is to check is SpamWeed running properly? In fact, more than 90% of problems are caused by misconfigurations!

To find out whether SpamWeed is properly configured, please click here. It is also recommended that you read more about how SpamWeed works.

Need more help?

If after trying the simple self-check procedures, you still have problems or questions, please follow this procedure:

• If you encountered popup errors or other bugs, please report to us. If possible, please make a screenshot which is very helpful!
• If you have problem with your SpamWeed subscription (i.e. SpamWeed running in "demo mode") or other technical questions or need help, please email to support@spamweed.com.
• If you need to know more about our licensing and product support options, before you purchase or extend your license, please email to sales@spamweed.com.